Return an ordered article.

You would like to return one or more articles purchased from us?

No problem, just take over the Ticket system contact us or give us a call,
at 09343-9809061 von Mon - Fri, 9 - 5 pm.

Contact via the ticket system


Refund of the purchase amount

As soon as we have received your return and approved it as being in order, we will refund the purchase price.

However, we can only take back unused items. If the article shows signs of wear or damage, we will refuse the returned order. The purchase price will not be refunded in this case.

Already cut heating mats cannot be taken back.

Please note that Right of withdrawal.


Please return to the following address:

warm-on GmbH
i-Park Tauberfranken 18
97922 Lauda-Königshofen

Please do not send the product back to us freight collect!
Unfree returns are automatically rejected.