Data protection

Privacy policy

is responsible for the data processing:
warm-on GmbH
i-Park Tauberfranken 18
97922 Lauda-Königshofen
Germany

info@warm-on.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

1. Access data and hosting

 

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which are predominant in the context of a weighing of interests. All access data is deleted at the latest seven days after the end of your visit to our website.

 

Hosting services through a third-party provider
In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework described here.

 

 

2. Data collection and use for contract processing, establishing contact and opening a customer account

 

We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract, or for the processing of your contact or opening of a customer account and you cannot complete the order and/or the opening of an account or send the contact without their indication. Which data is collected can be seen from the respective input forms.

We use the data you provide us with in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the execution of contracts and processing of your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. Data transfer

 

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

 

 

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they undertake the dispatch for us (drop shipment).

 

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. E-Mail newsletter

 

E-mail advertising with subscription to the newsletter
If you register for our newsletter, we will use the data required for this purpose or provided separately by you to send you our e-mail newsletter on a regular basis based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

5. Integration of Trusted Shops Trustbadge

 

For the display of our Trusted Shops seal of approval and the possibly collected ratings as well as the offer of Trusted Shops products for buyers after an order, the Trusted Shops trust badge is integrated on this website.

 

This serves to safeguard our legitimate interests in optimal marketing, which predominate in the context of a weighing of interests, by enabling safe purchasing in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln. The trust badge is made available by a CDN (Content Delivery Network) provider within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is guaranteed. Further information on data protection of the Trusted Shops GmbH you will find hier.

When the trust badge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted at the latest 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH, if you decide after completion of an order for the use of Trusted Shops products or have already registered for the use. It applies the contractual agreement met between you and Trusted Shops. For this an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for a product use is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted before transmission into this hash value, which cannot be decrypted by Trusted Shops. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional valuation services in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. Further details, also on the objection, can be found in the Trusted Shops data protection declaration linked above and in the trust badge.

6. Cookies and web analysis

In order to make a visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office in Ireland in Gordon House, Barrow Street, Dublin 4, Irland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can hier can be viewed. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

Alternatively to the browser plugin you can <a href=""javascript:gaOptout()"">this link</a> to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you will be asked again to give your consent.

7. Online-Marketing

Affilinet Partner Program
Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, our website participates in the Affilinet partner program. This is run by AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter "affilinet"). This is a so-called affiliate system in which persons registered with affilinet (also "publishers") advertise the products or services of so-called "advertisers" on their websites by means of advertising material.
By means of cookies affilinet is able to track the progress of the respective order and in particular that you have clicked on the respective link and then ordered the product via the affiliate partner program.
You can prevent the setting of cookies by our contractual partners or our website at any time by means of a corresponding setting in your Internet browser. In addition, cookies already set can be deleted at any time via the Internet browser or other software programs.
Further information on data processing at affilinet can be found hier.

 

Google reCAPTCHA
For the purpose of protection against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service in some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office in Gordon House, Barrow Street, Dublin 4, Irland. (www.google.de). By verifying a manual entry, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in protecting our website from misuse and in ensuring that our online presence is displayed without disruption.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, to check methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website including your IP address is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.
Personal data is not read out or saved from the input fields of the respective form.

As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can hier can be viewed. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by preventing the execution of JavaScript or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.

Further information on Google's data protection policy can be found hier.

 

Google Fonts
On this website the script code "Google Fonts" is integrated. Google Fonts is an offer of Google Ireland Limited, a company registered and operated under Irish law with registered office in Gordon House, Barrow Street, Dublin 4, Irland. (www.google.de). This serves to safeguard our legitimate interests, which outweigh the interests of all parties involved, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) DSGVO. Within this framework, a connection is established between the browser you use and the Google servers. This enables Google to know that our website has been accessed via your IP address.
As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can hier can be viewed. On the basis of this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further information on data processing by Google can be found in the Privacy policy von Google.

8. Social Media

Our online presence on Facebook, Youtube

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. There we inform about our products and current special offers.
When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy finding for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be hier can be inspected.
For detailed information on the processing and use of data by the providers on their sites as well as a contact option and your rights and settings options for the protection of your privacy, in particular the possibility to object (opt-out), please refer to the providers' data protection information linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
The data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you hier can see.
You can find further information on data processing when visiting a Facebook fan page (information on Insights data) hier.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Possibility of opposition (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

9. Sending evaluation reminders by e-mail

 

 

 

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described below.

10. Contact details and your rights

 

 

 

As a data subject, you have the following rights:

  • pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
  • pursuant to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing of the data
    • on the exercise of the right to freedom of expression and information;
    • in discharge of a legal obligation;
    • for reasons of public interest, or
    • is necessary to assert, exercise or defend legal claims;
  • in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, provided that
    • the correctness of the data is disputed by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or to the supervisory authority of our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant when weighing up the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose.

 

 

Privacy policy created with the Trusted Shops Legal writer in cooperation with FÖHLISCH Lawyers.